Cases Studies

A leading U.S. data center services company partnered with Aloha Clouds to strengthen the health, performance, and security of its ServiceNow platform through a comprehensive managed services engagement. Through our Aloha Care RUN managed services, we delivered continuous improvements, strategic platform upgrades, and architecture modernization to ensure reliable, high-performing, and...

A global biopharmaceutical company engaged Aloha Clouds to transform a fragmented, untrusted CMDB into a governed, service-aware configuration ecosystem. Through our Aloha Maui services, we led a structured four-phase CSDM v5 adoption — combining top-down business service modeling with automated infrastructure discovery, full alignment between business applications and underlying services,...

We have been playing a key role as ServiceNow Platform Architects for about two years for a leading U.S. biotechnology and biopharmaceutical company. Throughout this collaboration, we have been responsible for managing and enhancing the ServiceNow platform, delivering strategic initiatives and continuous improvements. Among other initiatives, we carried out projects...

We took part in a major ServiceNow HR Service Delivery (HRSD) implementation for a leading Spanish energy company, covering users in both Spain and the UK. Our team played a key role in both the design and implementation of the solution, contributing our extensive experience as ServiceNow architects with a...

A renowned Swiss company in the chocolate industry, relied on our expertise as ServiceNow Platform Architects for more than two years through our Aloha Maui services. During this collaboration, we played a key role in designing, implementing and maintaining IT Service Management (ITSM) processes with CSDM, including Incident Management, Change...