Hassle-free

ServiceNow Partner

Case Study

Managed Service

Managed Services for a US biopharmaceutical company

USA

Pharmaceutical

itsm · portal · CMDB

We have been playing a key role as ServiceNow Platform Architects for about two years for a leading U.S. biotechnology and biopharmaceutical company.

Throughout this collaboration, we have been responsible for managing and enhancing the ServiceNow platform, delivering strategic initiatives and continuous improvements. Among other initiatives, we carried out projects such as the update of the employee portal to the Employee Service Center (ESC), aimed at improving usability and the overall employee experience.

Other success stories for Aloha Clouds

From Europe to the US, companies trust Aloha Clouds to make ServiceNow simple, efficient, and impactful. Each story reflects our promise: less hassle, more value, and results that last.

HRSD for a leading Spanish energy company

evolve

HRSD for a leading Spanish energy company

Spain, UK

We took part in a major ServiceNow HR Service Delivery (HRSD) implementation for a leading Spanish energy company, covering users in both Spain and the UK. Our team played a key role in both the design and implementation of the solution, contributing our extensive experience as ServiceNow architects with a...

Energy hrsd

Platform Architects for a Swiss company in the chocolate industry

assure

Platform Architects for a Swiss company in the chocolate industry

Switzerland

A renowned Swiss company in the chocolate industry, relied on our expertise as ServiceNow Platform Architects for more than two years through our Aloha Maui services. During this collaboration, we played a key role in designing, implementing and maintaining IT Service Management (ITSM) processes with CSDM, including Incident Management, Change...

Consumer Goods itsm, csdm, spm