Contact
Hassle-free
ServiceNow Partner
About us

The Aloha way

We founded Aloha Clouds with a simple belief: great technology should feel human.
Our mission is to make ServiceNow effortless – turning complexity into clarity and care.
With a blend of certified expertise and the Aloha Spirit, we help organizations operate smarter, grow faster, and work with more ease.
Let´s talk

The People Behind Aloha

Aloha Clouds was built by consultants who believe partnership should feel personal.

Let’s talk
Pablo Martínez CEO & Co-founder
Linkedin
Linkedin
Lilian Mével Chief Delivery Lead & Co-founder
Advisory Board & Strategy
Linkedin
Michel Regueiro Investor, Board Director & Strategy Advisor Guiding Aloha’s growth and strategic direction

Our Team: The Heart of Aloha Clouds

Behind every project is a team of certified consultants who bring warmth, creativity, and precision to ServiceNow.

Interested in joining our journey?

What we do

Expertise Areas
  • ITSM – Faster issue resolution, aligned with business goals
  • SPM / ITBM – Smarter planning and investment decisions.
  • HRSD – Streamlined HR processes for happier employees.
  • CSM – Reliable outcomes for every customer interaction.
  • Portal & Integrations – Connected, intuitive self-service.
  • Managed Services – Peace of mind with continuous optimization.
We redefine how ServiceNow instances are operated, maintained, and upgraded. Our offering plans are built on three pillars:
  • Platform administration.
  • Process maintenance.
  • Release management.
  • CSM – Reliable outcomes for every customer interaction.
  • Portal & Integrations – Connected, intuitive self-service.
  • Managed Services – Peace of mind with continuous optimization.

Aloha Clouds Core Values

With Aloha, ServiceNow feels effortless. We bring the expertise, transparency, and personal touch that turn the platform into a true advantage for your business.

Clarity

We make ServiceNow simple, transparent, and predictable.

Care

We treat every client and colleague like a partner, not a project.

Craft

We take pride in quality and attention to detail — excellence by design.

Trust

We do what we say, and we say it clearly.

Joy

We believe great work should feel good — for our team and our clients.

Recognition & alliances

Global recognition, continuous innovation, and exclusive partnerships.

Futuro Avilés Award 2024 – growth and quality

Named among Spain’s Top 100 Startups (APTE 2023)

Premio Avilés Empresas - 2022

Founding member of Iconica (boutique ServiceNow partners alliance)

Every consultant certified, CSA to CTA

A Letter from Our CEO

“When we started Aloha Clouds, we wanted to do more than deliver ServiceNow projects: we wanted to bring care, clarity, and trust back to consulting.

I’ve spent much of my career helping organizations make technology work for people, not the other way around. What I’ve learned is simple: success isn’t just about technical skill, it’s about how we treat each other – our clients, our teams, and our partners.
 
The Aloha Spirit captures that perfectly. It reminds us that warmth, transparency, and excellence can coexist. And when they do, work feels effortless.
 
Every day, our team proves that small can be powerful: boutique attention, global expertise, and a genuine commitment to results. That’s what makes Aloha different.
 
Thank you for being part of our journey, we’re just getting started!

Pablo Martínez

CEO & Co-founder

FAQs

What makes Aloha Clouds different from large consultancies?

We combine certified ServiceNow expertise with a boutique approach: small, senior teams, clear commitments, and a calm, human partnership. Simplicity and quality, without the overhead.

It’s our way of working: one partnership that helps you Run operations, Evolve continuously, and Assure the right architecture, so ServiceNow feels effortless day to day and future-ready by design.

We’re Europe-based with clients in Europe and the US. We plan around your hours, keep communication crisp, and maintain predictable cadences so work flows smoothly across time zones.

Senior consultants and architects. You get a dedicated team that knows your instance, not a rotating bench. We stay close, hands-on, and accountable.

Usually augment. We integrate with your product owners and admins, take on the heavy lifting, and help your teams move faster with less stress.

Repeatable playbooks, certified talent, and clear scopes. We avoid project thrash, reduce rework through architecture assurance, and keep pricing transparent.

A short discovery call → a light assessment of your current setup and goals → a clear plan aligned to Run, Evolve, Assure with transparent pricing and timelines.